Last updated: April 17, 2026
These Terms and Conditions (“Terms”) govern your access to and use of https://supermoversfla.com (the “Website”) and the moving and related services (the “Services”) provided by Super Movers (“Company,” “we,” “us,” or “our”). By accessing the Website or using our Services, you agree to be legally bound by these Terms.
1. Use of the Website
You must be at least 18 years of age and legally capable of entering into binding contracts to use the Website or book our Services.
You agree to provide accurate, current, and complete information when requesting quotes, booking Services, or submitting forms on the Website. You are responsible for maintaining the confidentiality of any account credentials and for all activities conducted under your identity or contact information.
We reserve the right to deny access to the Website, refuse to provide Services, or cancel any booking at our sole discretion if we believe these Terms have been violated or if the Website or Services are being misused.
2. Quotes, Estimates, and Bookings
All quotes and estimates provided by Super Movers are based on the information you submit, including the volume of goods to be moved, access conditions at the pickup and delivery locations, travel distance, and any special requirements you disclose.
Quotes and estimates are approximate and non-binding. They may be adjusted if the actual conditions of the move differ significantly from the details originally provided. Final charges will be based on the Services actually performed.
Some bookings may require a deposit or payment authorization in advance. Payment terms, cancellation terms, and booking conditions will be specified in your booking confirmation or a separate written agreement. You are responsible for carefully reviewing all documents and notifying us promptly of any errors, omissions, or changes.
3. Customer Responsibilities
By booking our Services, you agree to the following:
- Ensure all items are properly packed and ready for transport before the moving crew arrives, unless packing services were specifically included in your booking.
- Provide safe and unobstructed access to the pickup and delivery locations, including elevators, stairways, entrances, and parking areas, and obtain any necessary building approvals or permits in advance.
- Inform us in advance about any fragile, valuable, oversized, or specialty items that require special handling, equipment, or care.
- Comply with all applicable laws, regulations, and building rules relating to your move.
- Confirm that you are the legal owner of the items being moved or that you have proper authorization from the owner to arrange their transportation.
4. Excluded and Prohibited Items
We may refuse to transport certain items, including but not limited to:
- Hazardous, flammable, explosive, or otherwise dangerous materials.
- Illegal substances or any items prohibited by law.
- Perishable goods, live animals, or plants, unless we have expressly agreed in writing to transport them prior to the move.
If prohibited items are included in your shipment without our prior written approval, you will be solely responsible for any resulting loss, damage, fines, penalties, or legal consequences.
5. Payment Terms
Payment obligations will be set out in your estimate or booking confirmation. Unless otherwise agreed in writing, a deposit is typically required to secure your booking, and the remaining balance is due upon completion of the Services.
Additional fees may apply for any services or conditions not included in the original quote, including extra labor, long carrying distances, multiple flights of stairs, additional stops, waiting time, or changes to the inventory or move plan.
If payment is not made when due, we may charge late fees and, to the extent permitted by law, retain possession of your goods until the outstanding balance is paid in full.
6. Cancellations and Rescheduling
Cancellation and rescheduling requests are subject to the notice requirements and fees stated in your estimate, booking confirmation, or our current cancellation policy.
If you cancel or reschedule without sufficient notice, all or part of your deposit may be forfeited, and you may be charged for any costs we have already incurred.
We may delay, reschedule, or cancel a move due to circumstances beyond our reasonable control, such as severe weather, unsafe road conditions, or equipment issues. In such cases, we will notify you as soon as reasonably possible and work with you to arrange a suitable alternative.
7. Liability for Loss or Damage
Our responsibility for loss of or damage to your goods is limited to the extent permitted by applicable law and as specified in your estimate, bill of lading, or other moving documents.
You must inspect your items upon delivery and note any visible damage on the delivery paperwork before signing. Any concealed damage must be reported to us in writing within the timeframe specified in your moving documentation.
The amount of compensation may depend on the valuation or protection option you selected at booking. Additional protection coverage may be available for an extra fee. We are not liable for damage caused by events outside our control, including natural disasters, severe weather, or pre-existing defects in the items.
8. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, business interruption, loss of data, or loss of goodwill.
- Our total liability arising out of or relating to these Terms or any Service will not exceed the amount you paid to Super Movers for the specific move or Service giving rise to the claim.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.
9. Intellectual Property
All materials and content available on https://supermoversfla.com, including text, graphics, logos, images, designs, and software, are owned by Super Movers or its licensors and are protected by intellectual property laws. You may not copy, reproduce, modify, distribute, republish, or create derivative works from any part of the Website without our prior written consent.
10. Privacy
Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using https://supermoversfla.com, you acknowledge that you have read and agree to our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the state where Super Movers maintains its principal place of business, without regard to conflict of laws principles.
Any dispute arising out of or relating to these Terms or our Services must first be attempted to be resolved informally by contacting us at [email protected] or . If the dispute cannot be resolved informally, it must be brought exclusively in the state or federal courts located in or serving our principal place of business, and you consent to the jurisdiction and venue of those courts.
12. Changes to These Terms
We may revise these Terms from time to time. Any updated version will be posted on https://supermoversfla.com with a revised “Last updated” date. Your continued use of the Website or Services after the updated Terms become effective constitutes your acceptance of the changes.
13. Contact Information
If you have any questions about these Terms, please contact us through one of the following methods:
- Via the contact form on https://supermoversfla.com
- By phone:
- By email: [email protected]